Hi there, refund is not recommended since it is inconvenience and not cost-effective. Feel free to let us know your concerns that we could try our best to help out!
Orders that have been shipped are not accepted to recall, and refund is available within 7 days when buyer receives the product, and buyer will bear the return shipping fee.
Refund will not be accepted in the following cases:
1. Jewelry damage.
2. Orders withgiveawayproducts.
3. Received the order over 7 days.
Contact us on email@example.com if you want a refund, we will check your product status and purchase record. If these are approved and after we receive your returns, the refund will be processed by the original method of payment. If you don't contact us in 7days, unfortunately that we could not offer the refund services.
Thanks for your kind understanding!